Data Protection and Privacy Commitment

At MagnetiteAI LTD ("we," "our," or "us"), protecting your personal information is fundamental to our business. This Privacy Policy outlines our practices regarding the collection, processing, and protection of personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By accessing our website or utilizing our lead generation and outbound marketing services (the "Services"), you acknowledge and agree to the practices described in this policy. If you do not consent to the processing of your information as outlined here, please refrain from using our Services.

1. INFORMATION WE COLLECT

1.1 Client Account Information:

• Contact Information: Email addresses, names, and phone numbers for account access, communication, and service delivery
• Professional Details: Job titles, company names, and business addresses to customize our services to your needs
• Company Information: Company descriptions, unique value propositions, target markets, and existing clients to develop effective lead magnets

1.2 Target Audience Data:

• We store prospect information you provide, including contact details, company information, and relevant business data
• We collect and analyze data about your ideal customer profile for targeting purposes
• We maintain records of outreach campaign performance and prospect responses

1.3 Lead Magnet Content:

• We store custom lead magnets developed for your campaigns
• We maintain records of content engagement and effectiveness
• We collect data on lead magnet performance for optimization purposes

2. HOW WE USE YOUR INFORMATION

We utilize the collected information to:

• Design and deliver customized lead magnets that showcase your value proposition
• Identify and engage with prospects that match your ideal customer profile
• Analyze campaign performance and optimize outreach strategies
• Facilitate communication regarding our services and your account
• Improve our service offerings based on performance data and client feedback
• Fulfill our contractual obligations and provide requested services
• Comply with applicable legal requirements

3. THIRD-PARTY SERVICE PROVIDERS

To deliver our services effectively, we may share information with the following types of third-party service providers:

1. Cloud Infrastructure Providers: For secure hosting of our applications and your data
2. Marketing Automation Platforms: To deploy and track outreach campaigns
3. CRM Systems: To manage prospect information and engagement tracking
4. Analytics Services: To measure and improve campaign performance
5. Email Service Providers: To facilitate reliable delivery of communications
6. Payment Processors: To handle secure transaction processing

We ensure all third-party providers adhere to appropriate data protection standards through contractual obligations and regular security assessments.

4. DATA SECURITY AND STORAGE

4.1 Storage Practices

We utilize industry-standard cloud infrastructure with appropriate security controls to store your data securely.

4.2 International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission, to ensure your data remains protected.

4.3 Data Protection Measures

We implement comprehensive technical and organizational security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls limiting data availability to authorized personnel
• Regular backup procedures to prevent data loss
• Ongoing staff training on data protection practices

4.4 Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

5. YOUR PRIVACY RIGHTS

Under applicable privacy laws, you may have the following rights regarding your personal information:

• Access: Request confirmation of whether we process your data and request copies of your personal information
• Correction: Request updates or corrections to inaccurate or incomplete information
• Deletion: Request erasure of your personal information under certain circumstances
• Restriction: Request limitations on the processing of your data in specific situations
• Portability: Request transfer of your information to another service provider in a structured, commonly used format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdrawal of Consent: Withdraw previously given consent for data processing

To exercise these rights, please contact us using the information provided in Section 7.

6. COOKIES AND TRACKING

We use essential cookies necessary for our website functionality and service delivery. These may include authentication cookies, security cookies, and functionality cookies that remember your preferences.

We may also use analytical cookies to gather anonymous information about website usage patterns to improve our services. You can manage cookie preferences through your browser settings.

7. CONTACT INFORMATION

For questions or concerns about this Privacy Policy or to exercise your data protection rights, please contact us at:

MagnetiteAI LTD
Email: help@magnetite.ai

8. UPDATES TO THIS POLICY

We may modify this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last Updated: May 17, 2025