Terms & Conditions

1. What's in these terms?

1.1. These terms tell you the rules for using our website and services at magnetite.ai.

2. Who we are and how to contact us

2.1. MAGNETITE.AI LTD, a company incorporated in the United Kingdom, with a registered office at 11 Mercer Avenue, Ebbsfleet Valley, DA10 1BG, with company number 16590159, hereinafter referred to as "Magnetite", "magnetite.ai", "Magnetite.ai" or the "Supplier"

2.2. To contact us, please email support@magnetite.ai or contact us through our website.

3. By using our site and services you accept these terms

3.1. By using our site and services, you confirm that you accept these terms of use and that you agree to comply with them.

3.2. If you do not agree to these terms, you must not use our site or services.

3.3. We recommend that you print a copy of these terms for future reference.

4. There are other terms that may apply to you

4.1. These terms of use refer to the following additional terms, which also apply to your use of our site and services:

(a) Our Privacy Policy (https://magnetite.ai/privacy), which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

(b) Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our services.

5. Our services

5.1. Magnetite.ai provides AI-powered lead magnet generation services that help businesses automate the delivery of valuable service components to prospects.

5.2. Our services include:

AI agent creation for business-specific lead magnets
Automated research and content generation
Integration with your existing tools and workflows
Access to our community platform
Implementation support calls

5.3. Free tier: You receive 5 lead magnet credits free every month. Additional promotional credits may be offered from time to time.

6. Account registration and security

6.1. To use our services, you must register for an account and provide accurate, current, and complete information.

6.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6.3. You must notify us immediately at support@magnetite.ai if you suspect any unauthorized use of your account.

6.4. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

7. Use of AI-generated content

7.1. Our services use artificial intelligence to generate lead magnets and business content. You acknowledge that:

(a) AI-generated content may contain errors or inaccuracies

(b) You are responsible for reviewing and verifying all AI-generated content before use

(d) You should not rely solely on AI-generated content for critical business decisions

7.2. You retain ownership of the prompts and inputs you provide to our service.

7.3. You are granted a license to use the AI-generated outputs for your business purposes, subject to these terms.

8. Acceptable use policy

8.1. You agree not to use our services to:

(a) Generate content that is illegal, harmful, threatening, abusive, defamatory, or invasive of privacy

(b) Infringe any intellectual property rights

(d) Spam or send unsolicited communications

(e) Attempt to reverse engineer our AI systems

(f) Use our services for any unlawful purpose

8.2. We reserve the right to monitor usage and remove content that violates these terms.

9. Data processing and integrations

9.1. To provide our services, we may process data from your integrated tools and platforms.

9.2. You warrant that you have all necessary rights and permissions to share data with us for processing.

9.3. We will process data in accordance with our Privacy Policy and applicable data protection laws.

9.4. You are responsible for maintaining the security of your integrated tools and API credentials.

10. Intellectual property rights

10.1. We own or license all intellectual property rights in our platform, AI models, and underlying technology.

10.2. You may not copy, modify, reverse engineer, or create derivative works of our technology.

10.3. We respect intellectual property rights and expect our users to do the same.

11. Payment terms

11.1. Free tier services are provided at no charge, subject to usage limits.

11.2. Paid services are billed according to the pricing plan you select.

11.3. All fees are non-refundable unless otherwise specified.

11.4. We reserve the right to change our pricing with 30 days' notice.

12. Limitation of liability

12.1. We do not exclude or limit our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded by law

12.2. Subject to 12.1, we will not be liable for:

Loss of profits, revenue, or anticipated savings
Loss of business opportunity or reputation
Any indirect or consequential losses
Losses arising from your use of AI-generated content

12.3. Our total liability to you in any 12-month period shall not exceed the greater of £100 or the amount you paid us in that period.

13. Indemnification

13.1. You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

Your use of our services
Your violation of these terms
Your use of AI-generated content
Any content you generate or distribute using our services

14. Changes to terms and services

14.1. We may update these terms from time to time. We will notify you of significant changes.

14.2. We may modify, suspend, or discontinue any aspect of our services with reasonable notice.

14.3. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Termination

15.1. You may terminate your account at any time by contacting us.

15.2. We may terminate or suspend your account if you breach these terms or for any other reason with notice.

15.3. Upon termination, your right to use our services ceases immediately.

15.4. Sections that by their nature should survive termination will remain in effect.

16. Community guidelines

16.1. If you access our community features, you agree to:

Treat other members with respect
Not share confidential information
Not engage in promotional activities without permission
Follow our community guidelines

16.2. We may remove members who violate community standards.

17. Privacy and data protection

17.1. We process personal data in accordance with UK GDPR and our Privacy Policy.

17.2. You acknowledge that AI-generated content may be used to improve our services, in anonymized form.

17.3. We implement appropriate security measures to protect your data.

18. Third-party services

18.1. Our services may integrate with third-party platforms. We are not responsible for third-party services.

18.2. Your use of third-party integrations is subject to their terms and conditions.

19. Governing law and disputes

19.1. These terms are governed by English law.

19.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19.3. We encourage you to contact us first to resolve any disputes informally.

20. General provisions

20.1. These terms constitute the entire agreement between us regarding our services.

20.2. If any provision is found to be unenforceable, the remaining provisions remain in effect.

20.3. Our failure to enforce any right or provision is not a waiver of that right.

20.4. You may not assign or transfer your rights under these terms without our consent.

21. Contact information

For any questions about these terms, please contact:

Magnetite.ai LTD
11 Mercer Avenue
Ebbsfleet Valley
DA10 1BG
United Kingdom

Email: support@magnetite.ai
Website: https://magnetite.ai

Last Updated: 1 November 2024